Privacy Policy

Effective date: November 13, 2026

Who We Are

Garage Door Repair Longmont Colorado ("we," "us," "our") operates the website at https://garagedoorrepairlongmontcolorado.com. We are a referral and marketing service for Longmont, Boulder County, and nearby northern Front Range towns in Colorado. When you call us, your call may be connected to an independent local garage door contractor who performs the work. We do not perform garage door work ourselves.

This policy explains what information we collect, how we use it, and the choices you have.

What We Collect

We keep data collection to a minimum. The site has no forms and no user accounts.

• Call information. Our phone number, (720) 698-9749, is a call-tracking number. When you call, our call-tracking provider may record your phone number, the date and time of the call, call duration, and the general location associated with your number. Calls may be recorded for quality, training, dispute resolution, and to confirm that referrals took place.
• Information you share on the call. Such as your name, address, and details about your garage door, if you choose to provide them.
• Email. If you email us, we receive your email address and whatever you include in your message.
• Server logs. Like most websites, our servers automatically log standard technical data such as IP address, browser type, pages requested, referring page, and time of visit.
• Hosting and security data. Our hosting provider processes technical data (for example IP address and request details) to deliver pages and protect the site from abuse.

Analytics and cookies. We may use basic analytics tools to understand how visitors find and use the site, such as which pages are viewed and how visitors arrived. These tools may set cookies or use similar technologies and collect information such as device type, browser, and approximate location. You can block or delete cookies in your browser settings; the site will still work without them.

How We Use Information

We use information to:

• Connect your call to an independent garage door contractor who serves your area
• Confirm and track referrals, including for billing between us and contractors
• Respond to your emails and questions
• Review call quality and resolve complaints or disputes
• Understand how the site is used and improve it
• Keep the website secure, working, and free of abuse
• Comply with legal obligations

We do not sell your information to data brokers, and we do not use it for unrelated marketing.

How We Share Information

We share information only as needed to fulfill your request and run the service:

• Garage door contractors and referral partners. When you call, your call and the details you provide are passed to the independent contractor (or the business that receives the referral) so they can respond to your request.
• Service providers. Such as our call-tracking provider, analytics provider, and hosting provider, which process data on our behalf.
• Legal reasons. If required by law, or to protect our rights, users, or the public.

Contractors are independent businesses with their own privacy practices. Once your information is passed to a contractor, their handling of it is governed by their own policies.

How Long We Keep It

We keep call records and recordings only as long as reasonably needed for referral tracking, billing, quality checks, and dispute resolution, and then delete them in line with our providers' retention settings. Emails are kept as long as needed to answer you and keep a record of the conversation. Server logs and analytics data are kept for a limited period.

Your Choices and Rights

You can:

• Choose not to call, or decline to share details during a call
• Block or delete cookies in your browser
• Ask what information we hold about you
• Ask us to correct or delete your information, where we are able to
• Ask us to stop using your information for a particular purpose

To make a request, email [email protected]. We may need to verify your identity, and some information may be kept where the law requires it. Colorado residents may have additional rights under Colorado privacy law, and we will respond to requests as that law requires.

Children

This site is meant for adults arranging home services. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Security

We use reasonable measures to protect information, including secure HTTPS delivery and reputable service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this policy from time to time, for example if we change analytics or call-tracking providers. The effective date at the top shows when it was last changed. Continued use of the site after changes means you accept the updated policy.

Contact Us

Questions about this policy? Email [email protected] or call (720) 698-9749.